Ordering and payment
How do I place an order?
Placing an order is easy and can be completed in just a few steps: 1. Add products to your shopping cart Find the desired product and click "Add to cart". Have you found everything you need? Then proceed to checkout to continue. 2. Enter your deta
What payment methods do you accept?
You can pay securely with us using:iDEALBillink pay laterKlarnaPayPalApple PayMastercardVisaAmerican Express
Can I pay for my order later?
Yes, you can pay later with Billink and Klarna. You will automatically see the available pay-later options at checkout.
Can I change my order?
Please contact us as soon as possible. Once an order has been processed, changes cannot be guaranteed.
How do I cancel my order?
Please contact us as soon as possible. Once an order has been processed or dispatched, it may no longer be possible to cancel it.
I haven’t received an order confirmation
First, check your spam folder. Still haven’t received anything? Then please contact our customer service team.
How do I receive the invoice for my order?
You can download the invoice for your order via the order confirmation you received by email. Can’t find the order confirmation? Please check your spam folder or contact our customer service team. To save paper and reduce our environmental impact, we