My order status says ‘delivered’, but I haven’t received anythingUpdated 2 hours ago
Is your order marked as delivered, but you haven’t received anything yet? First, check whether the parcel has been accepted by housemates, neighbours or left at an agreed delivery point.
Also check:
- the carrier’s track & trace information
- the delivery address for your order
Still haven’t received anything? Please contact our customer service team and quote your order number so that we can investigate with the carrier.